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Shipping & Returns

If by any means you have questions or concerns regarding any of our shipping policies, please feel free to call us toll free at 800-635-8686.

Our Shipping Quote Policy

Packages are shipped the most economical way through United Parcel Service (UPS) for common carrier. Please allow 12 to 24 hours for your order to be processed. Big orders where freight is over $25.00 will receive an email quote. All other orders, where shipping is under $25.00, will ship automatically.

After your order has been processed and the freight quote approved, your order will ship by the least expensive carrier. Dimmensions of each product varies when packaged together or stacked when an order contains more than a single item.

Shipping charges are determined by UPS schedules. Handling fees or service fees are NEVER added to your order.

Refusal of Delivery

If a package is refused for delivery, the customer will be responsible for the actual shipping charges incurred. Once we have received the original package back in our warehouse, we will issue a credit to the original credit card, for the purchase price less the actual shipping cost of shipping the package to you.

Shipping charges apply even if you were not originally charged shipping under a free shipping promotion. This does not apply to packages that have been damaged in shipping.

Incorrect Shipping Address

Packages that are returned or shipped with an incorrect address provided by the customer will be subject to additional shipping charges. This is the cost we incur from UPS when a shipping address is entered incorrectly. Orders that shipped to the incorrect address and delivery is subsequently refused are also subject to actual shipping charges.

Once we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be shipped again will be subject to actual shipping charges.

Return Policy

Stocked in inventory items returned in new and reusable condition will receive a 100% credit. Special order itmes may not be returned for credit

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